Frequently asked questions

A cloud POS runs your billing, inventory and reports online so owners and managers can access live business data from the counter, office or phone.

Yes. Digital POS supports offline-capable billing for counter operations. Sales sync automatically when the connection returns.

Yes. Monitor inventory, sales and users across branches with centralized visibility and role-based access for store managers.

Digital POS can integrate with FBR Digital Invoicing where officially supported. Confirm current compliance options with our team for your business type.

Yes. Owners and managers can view live sales, stock alerts, expenses and branch comparisons from the mobile management experience.

Most single-outlet businesses can go live within a few days after product data, users and hardware are configured. Multi-branch timelines depend on scope.

Yes. A computer or touchscreen terminal is enough to start, and Digital POS also works with common barcode scanners, thermal printers, cash drawers and payment terminals.

Yes. Your product catalogue, stock quantities and customer lists can be imported during onboarding so your team starts with ready-to-sell data.

Yes. Onboarding includes guided setup and hands-on training for cashiers, managers and owners so your team can start selling confidently.

Cloud backups protect sales, inventory and customer records so your business data remains recoverable and accessible.

Yes. Start with the plan that fits today and move to Professional or Enterprise as your branches, users and operational needs grow.

Enterprise plans support custom workflows, integrations and operational settings tailored to multi-branch and specialized retail needs.

Yes. Maintain customer profiles with credit limits, outstanding balances and payment history for trusted retail and wholesale accounts.